Safe Haven Pack issues

Hi,
      i purschace from my inventory last night the pack, send it to my character, but i never logged in to take the pack.

Today i logged in, i have no mail from the pack, and the pack is not in my inventory anymore.

Can you help me out?


Please help.

Thanks!

I didn't find the right solution from the Internet.

References:
ro.my.com/forum/thread/55809-safe-haven-pack-issues/


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